If your Samsung warranty has expired, you can extend it with the OnsiteGo Extended Warranty plan. Samsung SDI warrants that the Product will be free from defects in material and workmanship under normal use in accordance with the applicable Technical Specifications for the Product. We recommend registering your product with us, so that we can help you as quickly and efficiently as possible. For units installed beyond the municipal limits of the jurisdiction of the company's Authorized Service Center, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at purchaser's cost and risk. The details of service centers / support required are available at the company website www.samsung.com/in or in the centralized helpline (1800 40 SAMSUNG (7267864)from Mobiles/ MTNL/BSNL Lines). In the event of any unforeseen circumstance, and spares not being available, the company’s prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs. 3. We will repair your device within For any such parts, the warranty period is as stated in the Limited Warranty. The product is not purchased from an Authorized SAMSUNG sales dealer. All disputes arising out of this warranty are subject to Delhi jurisdiction only. The warranty period shall be two (2) years from the Date of Installation1(“Product Warranty Period”). Defects due to causes beyond control like lightning, abnormal voltage, acts of God or while in transit to service center or to the purchaser's residence. All this at just a fraction of the device price, is not a bad idea! All replaced parts and products become property of SAMSUNG and must be returned to SAMSUNG. Washing Machine / Refrigerator / Microwave Oven / Air Purifier / Dish Washer / Vacuum Cleaner. Warranty shall be void if product has failed under certain conditions/types(example: Waterlogging, misuse etc.). Repairs during warranty period shall be carried on "Carry In" basis. The warranty does not cover cost of transportation of system from place of installation to the Service Center. 4. for which either the parts are not available or are not being produced any more by Samsung. 14. If the product is not used as per its usage specifications (example: Personal, Commercial etc. 6. Under no circumstances shall Samsung be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective. In case the installation requires additional material like pipes, wood logs, switches, wire etc., it will be charged over & above the standard installation charges. Visit the Samsung Warranty Check page and enter the serial number / IMEI number and click ‘Search’ to find the warranty status of your device. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective. 7. 17. a professional technician Any extended warranty offered by Samsung has to be supported by relevant proofs. produced, Only authorized service 11. Samsung Limited Warranty- This product is covered under the applicable Samsung Limited Warranty INCLUDING ITS DISPUTE RESOLUTION PROCEDURE and your right to opt out of arbitration within 30 calendar days of the first consumer purchase. • Further, any such Overseas Product will be non-repairable, if there is severe difference, in terms of product specification or if there is difference in the service environment such as difference of bandwidth, voltage, etc. 10. Where a customer finds that a product is not functioning: upon opening of the Product Box within 14 days from the date of purchase, in case of wearables; or within 14 days of product activation in case of Mobile phones/Tablets, the Customer may visit any Samsung Authorized Service Center for due redressal with product along with the original brand box, all in-box accessories and original invoice. Warranty cover will be void, even if a repair has been attempted by any unauthorized service centre. 10. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only. The product is not purchased from an Authorized SAMSUNG sales dealer. Disclaimer: SAMSUNGWARRANTYCHECK.com is NOT affiliated with Samsung Electronics America Inc. 6. 4. 18. It covers all the defects and malfunctions covered under the Samsung warranty. Calls registered with the centralized helpline / Authorized Service Center, wherein only cleaning of the unit / parts in the unit due to dust gathering on portions of the unit, general explanations / returning, particular software not being read / installed, are not to be construed as defects. Why Protect Your Device? 1. • Economic consequential damages including lost profits. By default, every Samsung Galaxy device will come with a warranty which will be valid for 24 months after the purchase date of the phone. Why Choose OnsiteGo? 2. Warranty does not cover normal wear and tear (including, without limitation, wear and tear of camera lenses, batteries or displays). Defects caused by household pets, rats, cockroaches or any other animals or insects. Under no circumstance the company is liable for loss directly or indirectly for any of the following: 13. • Before handing over the product at the service center, you need to check whether the product is repairable or not. If return of the product is required, you must ship the product to the specified Samsung authorized service center in its original or equivalent packaging. The details of service centers / support required are available at the company website www.samsung.com/in or in the centralized helpline (1800 40 SAMSUNG(7267864)from Mobiles/ MTNL/BSNL Lines). Defects caused by improper use, as determined by the Authorized Service Center / Company personnel. This unauthorized access can take place through hacking, password-mining or through a variety of means. Yes, the Samsung Warranty Check tool will help you with information like your device details, its current warranty status and its coverage details. If limited warranty service is required, Samsung will issue an authorization number. Read More. 5. Warranty shall be void if product has failed under certain conditions/types(example: Waterlogging, misuse etc.). Cosmetic / Aesthetic / Plastic / Glass Parts / Bulbs / Cable / Wiring / Piping / Consumbles are not covered under warranty. If limited warranty service is required, Samsung will issue an authorization number. Defects due to causes beyond control like lightning, abnormal voltage, acts of God or while in transit to service center or to the purchaser's residence. 16. Standard Installation & Demo period: 12 months from purchase / invoice date (only once), Type of service - Repair service carried by Samsung authorized service center engineer at customer's place, AC Compressor - 60 months (only Part warranty). The product is not purchased from an Authorized SAMSUNG sales dealer. If not, To extend its life. 16. With the standard warranty of the G S8 you will be given a repair to your current device, so long as you abide … at your home. Vaishali Kadam I had purchased a Samsung Galaxy S8 from Croma along with the Onsitego Spills & Drops Protection plan. 10. 19. In case of any transit damage, the product shall be repaired by the concerned service Center on charges and warranty for unexpired period to continue. SAMSUNG TELECOMMUNICATIONS AMERICA, L.P. (“SAMSUNG”) warrants to the original purchaser (“Purchaser”) that SAMSUNG’s Phones and accessories (“Products”) are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase and continuing for the following specified period of time after that date: Phone 1 Year Batteries 1 Year … In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Center of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only. the promised timeline. Are you sure to remove this product? Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine/unit. Samsung will not accept returns without this authorization number. In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Center of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only. Type of Service (Handset) - Repair service carried at Samsung authorized service center, Applicable accessory - Battery, Bluetooth, Applicable accessory -Handsfree, Charger, Data cable, S pen, AV Out Cable, Plug-in speaker, Type of Service - Repair service carried at Samsung authorized service center. Whether your product is in warranty or out of warranty, we're here to help. In case of a defective accessory, only the accessory will be repaired or replaced. (As far as phones are concerned, you can get the IMEI no of your Samsung phone by typing *#06# on the phone). 13. 6c. PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THE PRODUCT PROVIDED BY SAMSUNG ELECTRONICS CO., LTD. Í"SAMSUNG”.